Frequently Asked Questions

We not only provide quality products but also aspire to be a caring partner in your life. If you have any questions, please feel free to contact us. Hipporizz makes shopping worry-free and usage even more reassuring!

Shopping & Shipping Guide

~Payment and Delivery Made Easy: Ensuring Your Order Arrives Smoothly~

Worry-Free Returns and Exchanges Policy

~Buy with confidence, use with joy, and easily handle returns if it's not quite right~

Sales locations throughout Taiwan are very convenient.

~ Welcome to shop at our physical stores and online ~

After shipment, a logistics tracking code will be sent to you (via Email). Typically, logistics take about 3-5 business days for delivery.

R.izz's essential tool for creators has arrived! ⚡

The Hipporizz Dual-Color High-Speed Transmission Charging Braided Cable 240W, 1.5 meters long, supports USB 3.2 Gen2 technology, providing a top-tier configuration with a maximum transmission speed of 20Gbps. Whether you're editing videos, backing up creative assets across devices, or working on a deadline while charging, this one cable does it all.

🎬: "Once you've used it, there's no going back."

⚡ R.izz highly recommends this to those who need high-efficiency mobility.

Yes! Hipporizz's Origo Series tablet cases, specifically the "models with a pen slot", fully support magnetic attachment + wireless charging for the Apple Pencil (2nd Gen).

✍️ Magically attaches with ease for secure storage, fast charging, and no slipping – super convenient to use!

⚡R.izz has listed them for you

The current Origo series supports the following iPad models👇

iPad Air Series

  • iPad Air 11-inch, iPad Air 10.9-inch
  • iPad Air (2025/2024/2022/2020)
  • iPad Air 13-inch (2025/2024)

iPad Pro Series

  • iPad Pro 11-inch (M4 / 2024)
  • iPad Pro 13-inch (M4 / 2024)
  • iPad Pro 12.9-inch (2022-2020)

iPad 10th Generation Series

  • iPad 11-inch, iPad 10.9-inch
  • iPad (2025/2022)

iPad mini Series

  • iPad mini 8.3-inch (2024)

👉 How to confirm your model?
Find the model number (e.g., A2XXX) on the back of your iPad, or go to: Settings > General > About > Model Number. Then compare it with the product page!

Some of our watch straps feature a slim design with adjustable length, perfect for small wrists, and are soft, comfortable, and won't constrict your hand!

AirPods 4 is currently supported.

More models are in design~ Please contact us if you have any needs ❤️