Payment & Shipping
We carefully arrange every step of your order.
Whether it's in-stock or pre-order, we have carefully prepared the shipping schedule and delivery method for every item, just for you.
FAQ
Important reminders about the shopping process and discounts that you should know!
• Discount code: Please enter it on the Shopping Cart page
• Shopping credit: Please use it on the Checkout page (next step after shopping cart)
Shipping Time Explanation | So You Know When to Expect Your Delivery with Confidence
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In-stock items
If you place an order before 11:00 AM, Monday to Friday, it will be shipped on the same day.
Orders placed on weekends or national holidays will be shipped on the next business day.
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Pre-order items
Expected to ship within 7-14 days (excluding holidays), or as announced on the product page.
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Mixed Order Reminder
If an order contains both "in-stock + pre-order" items, we will ship them all together once all items have arrived to avoid you paying repeated shipping fees.
Delivery Method | Choose the most convenient option for you
- 7-Eleven Convenience Store Pickup (Taiwan Main Island)｜NT$65 / Per order
- FamilyMart Convenience Store Pickup (Taiwan Main Island)｜NT$65 / Per order
- Black Cat Home Delivery (Taiwan Main Island)｜NT$100 / Per order
- Currently, overseas and outlying island delivery services are not available. We apologize for any inconvenience.
Payment Methods | Simple, Secure, One-Time Completion
- Credit card payment
- Cash on delivery (7-11 / FamilyMart)
- ATM virtual account payment
Can I track my order after it ships? Of course!
After your order is shipped, the system will send you a tracking number via email.
Please look out for notification messages from "HIPPORIZZ" to stay updated on your package's progress.
